Managed Services

Inventory management discovers, manages, and tracks all your hardware assets.

It builds and maintains a separate inventory to manage all your non-IT assets. Map asset relationships and helps to understand your IT environment better. It creates a high level of synergy by building relationships between people, assets, and other configuration items. We ensure for tracking every IT asset purchases and manage budgets better. We help to maintain a complete product catalog of all assets owned by the company with price and warranty details. Furthermore, facilitate maintaining a vendor catalog, compare prices from different vendors, and analyze purchase trends to leverage negotiations.

Our technicians are reliable, efficient, and professionally equipped to handle all IT emergencies.

Sometimes when you experience IT infrastructure problems, our technician diagnoses the cause of the problem to have the issue resolved. A team of highly skilled support engineers, who stay in contact with them throughout the task informing them about progress and providing all necessary documentation, backs them. Our break-fix services include replacement, removal, and installation of different devices or parts of devices being used by the end-users in large and small size enterprises.

Servlution has well qualified Cisco engineers to provide Cisco service, technical support, and training.

Servlution offers a 24x7 support center with a highly certified team of network engineers who manages a large array of Cisco devices at client's offices and data centers while taking care of configurations and troubleshooting issues with the help of our onsite engineers. We provide on-site Cisco support, remote online support, and a mixture of both as per requirements and requests of the clients. Our support team remains in contact responsively with the end customer throughout the execution of the task.

Backup is for a situation of retaining the data if something goes wrong.

Whether it's being hacked, system failure or crash, destroyed by a fire, flood, or any accidents, you can quickly recover it to your website or a system. We have been offering backup service as cloud backup, daily backup, data backup and restore, off-site data storage, on-site backup, managed backup, and hosted backup to our clients. The cloud is relatively secure, reliable, and fast. To avoid the data loss if anything goes wrong, business documents or critical data are kept safe with duplicate files in the cloud.

Our Helpdesk is a support center, with a purpose to help users to solve the problems they face most of the time.

This service is accessible by phone, e-mail, or the company's website. With a quick and efficient response, we have been able to satisfy our clients who are busy and can't afford to wait longer. Servlution offers help desk service for solutions related to the daily management of your IT department, network inventory, IT and office management, incident and request management, knowledgebase, administrative and financial management, initialization of an ITIL approach, and many more. When users record their problem or request, our technician assigns a reference and try to find a solution. If the problem is too complex, it forwards the call to a specialized technician who will perform a deep analysis or diagnosis and find the appropriate answer. Furthermore, Servlution also offers a user-training service.

Servlution Datacenter support services facilitate clients with the activities that support the projects and operation of a data center.

This includes processing, storage, networking, management, and the distribution of data within an enterprise. With technical support, our expert technicians provide assistance to help solve problems related to technology products. Technical support services for data centers help to address challenges with the servers, storage, software, and networking equipment or the related processes involved in managing data center equipment. Datacenter support services also include installing and configuring technical equipment. We also store commonly used server parts for IBM, HP, and DELL such as hard drives, RAM chips, processors, power supplies, fans, and raid controller batteries, to be used for servicing under clients requirements.